• Frequently Asked Questions

​Q: What is the best type of file to supply for my sign or graphic
A: We can work with Ai (Adobe Illustrator), eps, jpeg and tiff but ideally prefer Editable PDF Files. With any files provided we require all images saved at 150dpi of final output size and all fonts converted to outlines.
Q: Can I use an image file from my website to use on my sign?
A: NO, images obtained from websites are generally only of a low resolution and, when enlarged for signs, will appear pixelated and blurry. Images need to be created at approx. 150 dpi at the intended final size.
Q: How long will the colours last on my sign
A: Manufacturers of Digital print inks generally only give a life expectancy of no more than 3 years. Inks being exposed to direct sunlight all day will significantly affect the life of the colours, whereas facing away from the sunlight will retain the vibrancy of the colours for longer. Applying a clear over-laminating film will provide UV protection, extending the life of the colours.

Computer Cut Vinyl Lettering
Self-adhesive computer-cut vinyl lettering is recommended if you only require lettering without any printed images. The vinyl letters can be provided in a range of qualities offering anything from a short-term 1-year life up to 8 years. 
Q: Can you print to metal or Timber
A: Yes, we can print directly to most surfaces. With some substrates we may ask you to provide a small sample to test, this is primarily to test if the inks adhere satisfactorily to the substrate
Q: What is the best material to use on my window or glass office partition
A: If you require a SEE THRU look we can print to what is described as Optic Clear Film. We print the colour image in reverse for application to the inside of the glass, then print a layer of white ink on the back of the coloured print. This process will retain the vibrancy of the colour.   A Frosted Film or a printed pattern on Optic Clear film can be supplied for office partitions to provide privacy or a decorative effect.
Q: If I supply a PMS colour in my file, how accurately will the colour be reproduced
A: Digital Printing uses a four colour process CMYK (cyan, magenta, yellow and black). Unfortunately the two colours systems aren't entirely compatible for reproducing the colours truely. In most cases though we do get a fairly close match. If required we can do colour samples.
Q: Can you print onto black and dark coloured materials
A: Yes, we have the capability to print to self adhesive vinyls and rigid substrates using white ink. When a coloured print is required, we print the white ink first then print the colour in a second layer over the white, this retains the colour vibrancy